Shipping Policy

At Allbirds, we prioritize processing your orders swiftly and ensuring they reach your doorstep without unnecessary delays.

Order Processing

After your payment is confirmed, we typically process most orders within 1-3 business days. During major holidays or special promotional sales, processing times might be longer. Please plan accordingly.

Shipping Time and Costs

Once your package leaves our fulfillment center, standard transit usually takes between 7 and 12 business days. Overall delivery can take up to 14 days, depending on your location and carrier handling.

Shipping fees are calculated automatically based on your order details and will be displayed for your review at checkout.

Shipment Tracking

When your order ships, we will provide tracking information via email. Please allow a short grace period for tracking updates to become available in carrier systems.

Order Cancellations

You may cancel your order within 12 hours of purchase. Contact us immediately if you wish to cancel to avoid shipment.

Return Policy

Returns are accepted within 14 days of delivery. Customers are responsible for return shipping costs unless the item was delivered damaged, defective, or incorrect.

Refunds

After we receive and inspect your returned item, we will process your refund within 5-10 business days.

Additional Information

All delivery timelines are estimates and may vary due to destination, customs processing, or carrier delays.
Unexpected disruptions such as adverse weather, holidays, or transit interruptions can also affect shipping times.